Privacy Policy - OrthoPros

Information We Collect

Personal Information

Name and email address
Profile information (job title, company, location)
Account login credentials and email verification codes (OTP)
Professional skills and interests
Contact information (phone, website, social media links)
Profile photos and uploaded images
Project descriptions and service offerings
Resume and CV documents
Job applications and cover letters

Usage Information

Platform usage patterns and activity
Website analytics data
Search queries and filter preferences
Communication history through the platform
Device information and browser data
IP address and location data
Bot protection data (Cloudflare Turnstile)
Online status and last seen information
Message read receipts and typing indicators
Job posting and application activity

Messaging and Communication

Direct messages and group conversations
Message attachments and shared images
Connection requests and relationship status
Blocked and muted users or conversations
Message notification preferences

Archived and deleted message data

Job Board Activity

Job postings and listings created
Job applications submitted
Application status and history
Employer-applicant communications
Payment information for featured job listings
Job viewing and interaction history

How We Use Your Information

Service Provision

To create and maintain your professional profile
To facilitate professional networking and connections
To display your services and projects to other users
To provide search and discovery features
To send important account and platform updates
To provide customer support
To enable direct messaging between users
To facilitate job postings and applications
To process payments for premium job listings

Service Improvement

To analyze and improve platform features
To troubleshoot technical issues
To enhance user experience and interface design
To develop new community features
To understand user engagement and preferences
To ensure platform security and prevent abuse
To moderate content and enforce community standards
To provide job matching and recommendations

Safety and Trust

To investigate reports of inappropriate behavior
To detect and prevent fraud or scams
To enforce our Terms of Service
To protect users from harassment or abuse
To verify the authenticity of job postings
To maintain a safe community environment

Information Sharing

We do not sell your personal information to third parties. OrthoPros is designed to facilitate professional connections within the Eastern Orthodox community, so certain profile information is visible to other users by design.

We may share your information with:

Other Users: Profile information you choose to make public, messages sent to connections, and job applications submitted
Service Providers: We use Convex for backend infrastructure and database, Resend for email delivery, Stripe for payment processing, and Cloudflare Turnstile for bot protection
Legal Authorities: When required by law or to protect our rights and users' safety
Business Partners: Only with your explicit consent for specific collaborations

Public Information

Information in your public profile (name, job title, company, skills, projects, services, and content) is visible to all platform users and may appear in search results. You control what information to include in your public profile.

Job postings marked as public are visible to all users and may be indexed by search engines. Applications submitted to job postings are shared with the employer who posted the job.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure data storage, and regular security audits.

However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights

You have control over your personal information and can exercise the following rights:

Access: View all personal information we have about you
Update: Correct or update your profile information at any time
Delete: Request deletion of your account and associated data
Export: Download a copy of your profile data
Control Visibility: Choose what information to display publicly
Opt-out: Unsubscribe from promotional communications

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

Essential Cookies: Maintain your login session and platform functionality
Preference Cookies: Remember your settings and customizations
Analytics Cookies: Help us understand how users interact with the platform
Performance Cookies: Monitor and improve platform performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will remove your personal information within 30 days, though some information may be retained longer for legal compliance, fraud prevention, or technical requirements.

Children's Privacy

OrthoPros is intended for professional adults and is not designed for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

OrthoPros serves users globally within the Eastern Orthodox community. Your information may be stored and processed in various countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes via email or through a prominent notice on our platform. Your continued use of OrthoPros after such changes constitutes acceptance of the updated policy.

Contact Us

For questions about this privacy policy, to exercise your data rights, or to report privacy concerns, please contact us through our contact form. We typically respond within 24-48 hours.